We’ll find the perfect, real users to suit your demographic guidelines, create a test plan and provide you with critical user insights so you can design an inclusive platform.
Uncover critical insights and take control of your digital presence with insightful user testing so you can serve the public and build trust.
Testing new projects at each stage ensures you are building a user-centric platform for the public.
We provide an insightful action report on how your marketing strategies are performing so you can continue to get the best possible community engagement.
We’ve developed a platform we’re passionate about that connects your brand’s identity to your customers. Testmate closely works with you every step of the way to ensure the best user experience.
We conduct 100% of our user testing in Australia and always with Australian testers. This eliminates language issues, ensures the results reflect the Australian public and elevates the quality of the analysis we can provide you with. Our user testing with Australian users ensures high-quality testing and analysis for your Government digital platform.
Depending on the package you have selected, we’ll provide some or all of the below: Customised test plan, prototype review, recruiting and briefing testers, testing videos, analysed observations report, basic or comprehensive recommendations report, testing highlights video and dedicated account management.
Get recruitment resources and project administration with a Testmate UX plan.
Improve community engagement and efficiency for your digital platforms
Get the flexibility of user testing without an internal UX team on demand
The difference between conducting no user research and conducting user research with only 1 participants is massive. With regular usability tests you are able to find and eliminate all of the negative experiences and road blocks that are
Our testers are everyday Australian internet users. They can sign up via this website, or we’ll recruit to find the correct demographic for your test. Interested in becoming a tester? Check out this page.
We take privacy very seriously and all our testers and employees sign non-disclosure agreements. Prototypes can be hosted on our secure server, and we treat all material as confidential.
Depending on the package you have selected, we’ll provide some or all of the below: Customised Test Plan, Prototype review, recruiting and briefing testers, testing videos, analysed observations report, basic or comprehensive recommendations report, testing highlights video, dedicated Account Manager.
Depending on the size and complexity of your project, and which package you choose, you’ll have your results within 2-5 business days from the date the test starts. Preliminary results can come in even sooner!
A researcher will design a test plan by identifying the key tasks that they would like to investigate, they can then recruit participants that match their audience, and have them record their screens while they carry out those tasks on the interface. The researcher then uses these recordings to catalogue observations and insights that can be used to make better design decisions.
We can target specific councils with callouts to our testing database.