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The Pitfalls of UX Design and How to Avoid Them

75% of organizations think they are user-centric, but only 30% of consumers believe this is the case In today’s world, … Continue reading “The Pitfalls of UX Design and How to Avoid Them”

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8 Dos and Don’ts of Online Checkouts 

The checkout is the bottom line of any e-commerce business model. It’s the culmination of all your product development, design, … Continue reading “8 Dos and Don’ts of Online Checkouts “

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Why Content Matters in UX Design

UX design teams have plenty of experience with testing their visual design components and UI, but an area that is … Continue reading “Why Content Matters in UX Design”

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How to Increase Adoption of Customer Self-Services

“Thank you for calling, please hold while we connect you.” Cue elevator music. Wait. Wait. Wait some more. Sounds painfully … Continue reading “How to Increase Adoption of Customer Self-Services”

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How to win the attention of your users

As social media platforms like Twitter, Facebook, and Instagram continue to grow in popularity, the prevalence of infinite scrolling has … Continue reading “How to win the attention of your users”

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Remote vs Non-Remote User Testing

User testing is a way companies evaluate a customer’s user journey and online experience. The aim is to get feedback … Continue reading “Remote vs Non-Remote User Testing”

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