User Testing FAQs for Businesses | UX Made Simple with TestMate


FAQ for businesses

Depending on the size and complexity of your project, and which package you choose, you’ll have your results within 2-5 business days from the date the test starts. Preliminary results can come in even sooner!

Our testers are everyday Australian internet users. They can sign up via this website, or we’ll recruit to find the correct demographic for your test. Interested in becoming a tester? Check out this page.

We take privacy very seriously and all our testers and employees sign non-disclosure agreements. Prototypes can be hosted on our secure server, and we treat all material as confidential.

Depending on the package you have selected, we’ll provide some or all of the below: Customised Test Plan, Prototype review, recruiting and briefing testers, testing videos, analysed observations report, basic or comprehensive recommendations report, testing highlights video, dedicated Account Manager.

Got any questions?

1300 603 388


Start improving your users experience[_IIiACGYZ?:1[Og}y`y%dW*k8qaJD7b>=cyY&iT1Zf`tA7cPI4_j/L{/.cCzJ