INDUSTRIES

Health Insurance

With real Australian users’ feedback, you’ll know how to simplify products to meet the delicate needs of your customers

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We know how important health insurance is, so we’re here to help you achieve better results

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Our customer-centric approach shows you real users’ reactions in real-time

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We gather insights and opinions from real Australian users

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Stay ahead of competitors

Use our testing services to see how your brand competes with other health insurance companies.

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Simplify the complex

Optimise the UX design and language of your online quotes, product guides, and member portals for customers to better understand your offers.

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Find out where customers get stuck

Understand how users interact with your platform to test your plan and ensure it will succeed even before you implement it.

Brands that trust our insights

westpac
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rmit
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Our customers say it best

Superior service and genuine Aussie testers. It’s as good as it gets.
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Google Reviews

4.7

Based on 23 reviews
“Working with TestMate was seamless. The results were timely, meaningful and actionable and ultimately lead to a significant improvement for our website.”
Bruce-Read

Bruce Read

Ecommerce Channels Manager

Jeanswest

“TestMate was able to closely match our user demographics and the feedback was instrumental in the redesign of our application. The turnaround was fast and reporting insightful.”
Adam-Gillick

Adam Gillick

Senior Executive – Brand and Marketing

Pedders Suspension

"We are a government agency and we were very happy with TestMate, who we used to test our new website. They offer an extremely competitive, full-package user testing service. They work... Read more
michaelphillipday

Michael Day

Head of Communications

Australian Institute of Family Studies

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Our Full Service will give you the user testing you need

Discover solutions, strategies, and methodologies to build better user experiences for your government agency.

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Let’s book a free call!

We want to know everything about your business to help you thrive. So, book a call with our user testing specialists!