How user testing research works

We are specialist user experience researchers that work with you from start to finish.
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We work with you to setup the test design.

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We recruit, watch and interpret what the testers do.

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You get an actionable report with clear answers.

AUSTRALIA'S LEADING UX RESEARCH TEAM

UX Research that answers your burning questions

Whether commercial or government, by talking directly to your target market and asking the right questions, we get the answers you need – and we’re frank in telling you how it really is.

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HIGH QUALITY TESTING SERVICES

Real Aussies, genuine insights

We give detailed recommendations using Aussie-led insights.

With over 8000 testers around Australia and expert user recruiters, we find exactly the right people to get the answers you need.

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Meet Colin, a Bricky from Laverton who can’t wait to go fishing again. He’s one of our 8000+ Aussie testers.

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Meet Christie, one of our UX Researchers, who realised that Colin, probably distracted by the thought of his upcoming fishing trip, wasn’t scrolling down the page and missed some key messaging.

So we recommended to move the buttons and key messaging higher up the page.

Brands that trust our insights

westpac
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What our customers say

Superior service and genuine Aussie testers. It’s as good as it gets.
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Google Reviews

4.7

Based on 23 reviews
“Working with TestMate was seamless. The results were timely, meaningful and actionable and ultimately lead to a significant improvement for our website.”
Bruce-Read

Bruce Read

Ecommerce Channels Manager

Jeanswest

“TestMate was able to closely match our user demographics and the feedback was instrumental in the redesign of our application. The turnaround was fast and reporting insightful.”
Adam-Gillick

Adam Gillick

Senior Executive – Brand and Marketing

Pedders Suspension

"We are a government agency and we were very happy with TestMate, who we used to test our new website. They offer an extremely competitive, full-package user testing service. They work... Read more
michaelphillipday

Michael Day

Head of Communications

Australian Institute of Family Studies

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FREE UX EBOOK

Design Principles for Usability

With over 10,000 user tests completed, we created a short ebook on the top 5 design principles that lead to the highest usability scores. Free to download.