We make sure we are all on the same page in terms of your key objectives and testing requirements. This ensures we will nail the report!
Test Plans can be tricky remote testing. We keep our test plans quite open, So users navigate more natural. The written survey then gets into the nitty gritty.
You would be amazed at how easy it is for user to get side tracked with remote user testing. To make sure it hits and mark, we complete rigorous QA.
We go through an review your videos second by second and annotate all the key findings. Both this and your written survey then go into a powerful data matrix, making it easy to pull out all the key findings.
Get all your findings in an easy to digest report, outlining key findings, problems found and recommendations. Your stakeholders will love our 5-8 minute highlights video.