FAQ from Testers - Online User Testing Australia - TestMate

Got questions about becoming a tester?

Join a growing community and get paid to provide valuable feedback on websites, apps, prototypes, concepts and much more!

No. Rather, you will be paid.

Generally, testers get paid from $20 for each completed test. A test consists of a 20 minute recording and answers to four follow-up written questions. Very rarely (less than 1% of the time), a client asks for a refund because they’re dissatisfied with the user. You don’t get paid when this happens. Payments are made daily for jobs completed seven days earlier. Please note, some tests and payments may differ according to the project, all of which will be notified to Testers.

If your sample test is approved, you’ll start receiving emails notifying you about testing opportunities. New tests are posted daily.

"You can use either a PC or Mac that meets these requirements:

PC
Operating system: Windows 7, 8 or 10.
Memory: At least 1 GB of total RAM and 0.5 GB of available RAM.
Free disk space: At least 7 GB of free disk space.
Browser: Internet Explorer 11, Firefox 45, or Chrome 49.
Mac
Operating system: OS X 10.7 or higher
Memory: At least 1 GB of total RAM and 0.5 GB of available RAM.
Free disk space: At least 7 GB of free disk space.
Browser: Firefox 45, Safari 8, or Chrome 49.
For mobile tests, you need an Android or iOS mobile phone or tablet. Sign up first to be a desktop tester, and then you can add mobile testing.
For mobile tests, your device will need to meet these requirements:

iOS
Operating system: iOS 8 or higher
Memory: At least 400MB of free space.
Android
Operating system: Android OS 5.0 or higher
Memory: At least 400MB of available space on your device and 20% battery life when you try to take a test."

Yes. If you don’t own a microphone, there are inexpensive ones that you can get.

Yes. You’ll need to download the screen recorder onto your computer when you apply to become a tester.

TestMate does not withhold any taxes from payments. Testers are responsible for determining any tax liabilities incurred from payments received by TestMate.

Yes, at this moment we only accept people living in Australia.

The application process is simple. Fill out the Sign Up Form and complete a short sample test to become a tester.

Got any questions?

1300 603 388

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