We have had the privilege of working with various notable businesses across different industries. Here are a few examples of companies that have utilised our UX Researcher services:
Services Australia: As a trusted government agency, Services Australia recognised the importance of providing a seamless user experience for their online services. They collaborated with our UX Researchers to conduct in-depth user interviews, usability testing, and persona development. The insights gained helped Services Australia optimise their digital platforms, making it easier for citizens to access government services efficiently.
Westpac: Westpac, one of Australia’s largest banks, sought our expertise in UX research to enhance their digital banking experience. Our UX Researchers conducted user testing on Westpac’s mobile app and online banking portal, identifying pain points and opportunities for improvement. Through iterative design changes informed by our research findings, Westpac was able to provide a more intuitive and user-friendly banking experience to its customers.
Me Boxes: Me Boxes is a prominent provider of high-quality aluminium toolboxes and canopies in the Australian market. Recognising the significance of a user-friendly online shopping experience, Me Boxes partnered with our UX Researchers. We conducted extensive user testing, evaluated their website’s navigation, checkout process, and overall usability. Our research findings helped Me Boxes make informed design decisions, ensuring a seamless and enjoyable purchasing journey for their customers.