Why Are We Reaching Out?

Testmate is an independent Australian user research company founded in 2015. We provide specialised user research for a wide range of clients including commercial organisations, charities and government entities. 

We have a very extensive database of testers from Australia but sometimes we need to reach out to people with very specific skills or backgrounds.

This is why we are reaching out to you.

We realise your time and attention are valuable and we pay participants for their involvement. It is also an opportunity to make a genuine difference – helping us understand what is working, and what needs improving, for websites and apps.

Our research helps in many ways, and it is inevitably the lived experience and generosity of our participants that lead to the insights that matter. 

This has helped us help out clients, for example guiding strategic decisions by Australian companies, making content on government websites more accessible, helping charities support vulnerable members of the community and making aged-care websites more responsive to the real concerns and priorities of people seeking aged care.